Terms of Service

1. Agreement and Operator

These Terms of Service are an agreement between you and Vezlo, the operator of the Vezlo app. By creating an account, accessing, or using Vezlo, you accept these Terms. If you do not accept them, do not use the app. Our Privacy Policy explains how personal data is handled.

2. Eligibility

You must be at least 13 years old to use Vezlo. If you are below the age of majority where you live, you need a parent or legal guardian's consent to use the app. You are responsible for complying with laws that apply to you.

3. The Service and License

Vezlo helps record collectors document vinyl record sleeves. You can photograph a sleeve's front, back, spine, and corners; record its label, catalog number, purchase date, shelf location, and protective cover; manually mark visible damage; compare later photos; and keep dated condition cards and care checklists. These records depend on the images and details you provide and are not a professional appraisal or a guarantee of condition.

Subject to these Terms, Vezlo grants you a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes on Apple-branded products you own or control. Your use must comply with the Apple Media Services Usage Rules. Vezlo reserves all rights not expressly granted.

4. Accounts

You must create an account through the in-app registration flow and sign in using the method you selected during registration. Provide accurate account information, keep your sign-in credentials secure, and notify us at Vezlo@gmail.com if you suspect unauthorized access. You are responsible for activity under your account unless applicable law provides otherwise.

Vezlo records and stores your account information, authentication records, sleeve photos, catalog details, condition cards, notes, and care history on its servers so your archive remains available when you sign in. You can review and manage saved sleeve records in the app. To close your account and delete its associated data, use Delete Account in the app's account settings; you may email us for assistance. We will delete associated data except information we must retain under applicable law, such as required transaction records, as further explained in our Privacy Policy.

5. Acceptable Use

Use Vezlo lawfully and for its intended purpose. You must not:

• Reverse engineer, decompile, or bypass the app's security or usage controls, except where law permits it.
• Resell, sublicense, or commercially exploit the app or another person's account.
• Attack, overload, scrape, or interfere with the app, its servers, or other users' access.
• Submit unlawful, infringing, deceptive, malicious, or unauthorized material.
• Harass others, impersonate another person, or misuse another person's identity or data.

6. Your Content

You retain your rights in sleeve photographs you take, notes you write or record, and other original content you submit, subject to any rights others may have in artwork appearing in a photograph. You grant Vezlo a limited license to store, reproduce, transmit, and process your content only as needed to provide the requested features, maintain your account, and comply with law. You are responsible for having the rights and permissions needed to submit your content.

7. Manual Condition Records

Vezlo does not provide automated or AI-based damage analysis. You are responsible for selecting marked areas, damage types, severity, care priority, and other condition details. Compare the saved record with the physical sleeve before making care or storage decisions.

8. Purchases

Coins are used for archive and care features such as condition-card filing, spoken-note storage, comparison sessions, care-plan refreshes, collector reports, monthly challenges, and permanent theme unlocks. The applicable coin cost is shown before each action. Coins are available through one-time consumable in-app purchases, with the price and coin amount displayed before you buy. Coins have no cash value, cannot be transferred, and cannot be redeemed for money. Deleting an account may result in loss of unused coins, except where applicable law requires otherwise.

This app does not offer any subscription, recurring payment, or auto-renewing service. All purchases are one-time consumable in-app purchases.

Apple processes App Store payments and refund requests under its policies. For payment or refund assistance, use Apple's App Store support channels; for app-specific questions, contact Vezlo@gmail.com. Mandatory refund and consumer rights remain unaffected.

9. Intellectual Property and Copyright Complaints

Vezlo's software, design, text, and other materials supplied by Vezlo belong to Vezlo or its licensors and are protected by applicable intellectual property laws. These Terms do not transfer those rights to you. Your content remains yours as described above.

If you believe material in Vezlo infringes your copyright, email Vezlo@gmail.com with your name and contact information, identification of the work you own, the location of the allegedly infringing material, a statement of your good-faith belief that its use is unauthorized, and your physical or electronic signature. We may request further information needed to assess and respond to the notice.

10. Third-Party Services

Vezlo uses Apple for App Store distribution and in-app purchases. Apple services are subject to Apple's terms and privacy practices. You must comply with applicable third-party terms when using Vezlo. To the extent permitted by law, Vezlo is not responsible for independent third-party services, their availability, or their content; this does not limit rights or responsibilities that cannot lawfully be excluded.

11. Termination

You may stop using Vezlo at any time and request account deletion as described in Section 4. We may suspend or terminate access if you materially breach these Terms, misuse the service, or create a security or legal risk. Where practicable and lawful, we will give notice and an opportunity to resolve the issue. Upon termination, your license ends. Provisions on content rights needed for deletion or legal obligations, purchases, intellectual property, disclaimers, liability, indemnification, disputes, and general terms survive as applicable.

12. Disclaimers

To the maximum extent permitted by law, Vezlo is provided "AS IS" and "AS AVAILABLE," without warranties of uninterrupted availability, accuracy, fitness for a particular purpose, or non-infringement. Photographs and manual condition records may not reveal hidden damage and may be affected by lighting, printing, or storage marks. Nothing here excludes a warranty or consumer right that applicable law does not permit us to exclude.

13. Limitation of Liability

To the extent permitted by law, Vezlo is not liable for indirect, incidental, special, consequential, or punitive damages, including lost data, profits, or business opportunities arising from the app. Vezlo's total liability for claims relating to the app will not exceed the greater of the amount you paid through Vezlo in the 12 months before the event giving rise to the claim or US$50. These limits do not apply where prohibited by law and do not affect mandatory consumer protection rights.

14. Indemnification

To the extent permitted by law, you will defend and indemnify Vezlo against third-party claims, damages, and reasonable costs arising from your breach of these Terms, unlawful use of Vezlo, or content you submit that infringes another person's rights. This obligation does not apply to the extent a claim results from Vezlo's own wrongdoing or applicable law prohibits it.

15. Governing Law and Disputes

These Terms are governed by the law applicable to your use of Vezlo. Mandatory consumer protections under the law of your place of residence continue to apply. Before bringing a formal claim, please email Vezlo@gmail.com and allow 30 days for a good-faith attempt to resolve the dispute. If unresolved, either party may bring the claim before a court with jurisdiction under applicable law. Nothing here removes a right to bring a claim in a court that mandatory law makes available to you.

16. Apple App Store Terms

For Vezlo obtained through Apple's App Store, these additional terms apply:

• These Terms are between you and Vezlo only, not Apple. Vezlo alone is responsible for the app and its content.
• Your license is limited to use on Apple-branded products you own or control as permitted by the Apple Media Services Usage Rules, including applicable Family Sharing or volume purchasing terms.
• Vezlo is responsible for maintenance and support required by these Terms or law. Apple has no obligation to provide maintenance or support.
• If the app fails to conform to an applicable warranty, you may notify Apple, which may refund any purchase price for the app. To the maximum extent permitted by law, Apple has no further warranty obligation; Vezlo is responsible for other warranty claims.
• Vezlo, not Apple, addresses claims about the app or its use, including product liability, legal or regulatory compliance, privacy, and consumer protection claims.
• Vezlo, not Apple, is responsible for investigating, defending, settling, and discharging third-party intellectual property infringement claims relating to the app.
• You represent that you are not located in a country subject to a United States government embargo or designated by that government as a terrorist-supporting country, and are not on a United States government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Changes to These Terms

We may update these Terms to reflect changes to Vezlo, law, or our practices. We will update the Last updated date above and give an in-app notice of material changes before they take effect where required. Continuing to use Vezlo after updated Terms take effect means you accept them; if you do not agree, stop using the app and delete your account.

18. General

If any provision is unenforceable, the remainder stays in effect. These Terms and the referenced Privacy Policy are the entire agreement about use of Vezlo, except for rights that cannot be waived by law. Failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our consent; Vezlo may assign these Terms as part of a lawful transfer of the app, subject to applicable law.

19. Contact

Operator: Vezlo
Email: Vezlo@gmail.com
For questions, complaints, copyright notices, or support, use the email subject "Vezlo - Terms Inquiry."